CANNOT ACCESS INTERNET EXPLORER (7 0R 8) AT ALL. IS FIREFOX RESPONSIBLE? HAVE I INADVERTANTLY ERASED SOMETHING?
When I began with Windows Vista in February - a brand new Dell Inspiron530 - everything seemed fine.
I confess I started to mess around with things but now I can't access 7 or IE8 (which I downloaded at one point and then uninstalled to see if I could
get 7 back, which I did for a while but it's gone again).
If I try to download IE8 I get a message saying that there is a newere version running.
But where? And why can't I access it? I've tried setting it as default and so on but nothing seems to work.
Solutions to the Problem CANNOT ACCESS INTERNET EXPLORER (7 0R 8) AT ALL. IS FIREFOX RESPONSIBLE? HAVE I INADVERTANTLY ERASED SOMETHING?
Thank you for posting. Do you remember what you changed or deleted?
How long ago did this problem start? The easiest thing to do to try and fix this is to run System Restore and pick a restore point when you know that IE was working.
Be advised that any software you have installed between the restore point and today will be lost.
If you don’t have restore points that far back then we are going to have to do what is call an InPlace Upgrade repair installation of Vista in order to get IE back.
To do this you will need a Vista DVD. I know that Dell uses a restore partition that allows you to return the computer to “out of box” condition.
This would be another option but you would loose all of your data (unless you back it up) and you would have to reinstall any software that you have installed since February.
Did Dell provide you with a Vista DVD? If not, you will need to contact Dell and obtain a Vista DVD at your expense.
Let’s start with the System Restore option:
1. Click Start
2. Click All Programs
3. Click Accessories
4. Click System Tools
5. Click System Restore
6. Select a Restore Point when you know IE was functioning
Let us know if this resolves this issue. If not, we will need to consider the InPlace Upgrade option.
Let us know.
Microsoft Answers Support Engineer
Microsoft Answers Feedback Forum and let us know what you think.
In this method we will try to Boot in Safe mode with Networking and see if the error still persists.
- Search "MSCONFIG" and Open.
- Click on Boot Tab
- Tick Safe Boot in Boot Option
- Select Network.
- Click Apply and OK.
- Reboot your System.
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