Sunday, September 18, 2016

Cant connect to internet - Error messages (Unidentified Network)(Investigate router or broadband modem issues)(Local Area Connection doesnt have a valid ip configuration)

Cant connect to internet - Error messages (Unidentified Network)(Investigate router or broadband modem issues)(Local Area Connection doesnt have a valid ip configuration)

Hey Guys
Ive been having this problem forever now!! I tried EVERYTHING i even restored the pc to factory settings and i still get this problem!
 
I cant connect to the internet.
it was working fine when i first got my pc in october
its a dell studio xps
 
this is my home setup:
 
Downstairs: An old Dell Pc running Windows XP which is connected to the cable modem and NETGEAR router
 
Upstairs: I have a Macbook which runs on WIFI perfectly and my dell studio xps which runs on a wireless router.
I tried enabling and disabling.
both tcp/ipv4 are on automatic settings.
my firewall is off at the moment since i dont have internet access to enable the macafee subscription so no anti virus is on at the moment
 
CAN SOMEONE PLEASE HELP ME =[
 
heres a list of error messages i get:
 Error messages (Unidentified Network)(Investigate router or broadband modem issues)(Local Area Connection doesnt have a valid ip configuration)

Solutions to the Problem Cant connect to internet - Error messages (Unidentified Network)(Investigate router or broadband modem issues)(Local Area Connection doesnt have a valid ip configuration)

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Hi Kenny_91,

1.
What changes have you made prior to the issue?
2.
Were you using McAfee trail version?
I would suggest you to check if the below steps assist you resolve the issue –
Method 1:
To check for the IP address you may use the command -
a.
Click Start.
Type  cmd in the Start Search box, and then press ENTER
b.
At the command prompt, type the following command, and then press ENTER:
ipconfig /all (there is a space between ipconfig and /)
the ipconfig /all command displays Windows TCP/IP settings for all your network adapters.
If your IP address for your Local Area Connection is either 0.0.0.0 or 169.x.x.x (where x is any number), then your computer is not getting an IP address from the router. 
If that is the case, try this:
·         ipconfig /release in the command prompt and press ENTER
·         ipconfig /renew in the command prompt and press ENTER
c.
Test it again by typing ipconfig /all to see what the address is?  (If you are on a home router, it should start with either 192.168.1.x or 192.168.0.x or 10.x.x.x)
You may also refer to the below link and check according to the steps if all settings are proper -
http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings
Method 2:
You may check if you face the same issue in safe mode with networking.You will have to select advanced options after booting
using F8 and then select safe mode with networking.

In Safe mode with networking; youhave access to only basic files and drivers and includes the network drivers and service needed to access the
internet or other computers on your network.For booting in safe mode with networking refer to the below links -
http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode
http://windows.microsoft.com/en-us/windows7/Advanced-startup-options-including-safe-mode
 
Method 3:
If you do not face issues in safe mode with networking then you may check in a clean boot state.To perform the clean boot follow the step 1 mentioned in the below article and then try checking
in this clean boot state -
       http://support.microsoft.com/kb/929135
If the issue gets resolved check which non-Microsoft service is causing the problem; referring to the article and following other steps.
 After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
a.    Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
b.    On the General tab, click the Normal Startup option, and then click OK.
c.    When you are prompted to restart the computer, click Restart.
Method 4:
If the issue persists you may check if resetting the TCP/IP helps-
To reset the TCP/IP stack go to this article and follow the instructions to manually reset the TCP/IP components (you may use the manual method for Windows 7):
http://support.microsoft.com/kb/299357
Hope this helps.
Thanks,
Meghmala – Microsoft Support
Visit our Microsoft Answers Feedback Forum
and let us know what you think

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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