Cannot backup - Vista Ultimate, Dell XPS 420, external 320GB WD drive (eSATA) - errors 0x81000006 and 0x81000014
Hi I have had this problem for quite some time now and it is very frustrating. I cannot backup to the drive successully - there have been times I've been able to do a full backup, but then
subsequent backups failed, and other times, I can't even do a full backup.
I have a DELL PC XPS 420, running Vista Ultimate. I also have a 320GB Western Digital external hard drive connected via eSATA.
I have had issues with backing up from the beginning. Previous suggestions have been to make sure the drive is formatted in NTFS (it is) and to make sure I am able to see the drive in the computer, and access it (I can).
I've gotten two different types of error messages:
The backup location cannot be found or is not valid.
Review your backup settings and check your hardware configuration.
Backup time: 12/9/2009 1:05 AM
Backup location: My Book (Z:)
There is not enough space on your Windows disk to prepare for backing up your files.
At least 400 MB of free space is required to continue.
Backup time: 1/5/2010 6:38 PM
Backup location: My Book (Z:)
[Try again] [Adjust settings] [Close]
What could be the problem? What could I try? Please let me know if I can provide you with any other details that might help.
THANKS IN ADVANCE!
Anwsers to the Problem Cannot backup - Vista Ultimate, Dell XPS 420, external 320GB WD drive (eSATA) - errors 0x81000006 and 0x81000014
Sorry I didn't see this post earlier - I hope you were able to resolve your issue.
Here's what I figured out about mine (on my own - after hours and hours of research):
The "no space" message was more a "no memory" message for me - I figured out that if I have a lot of programs open, it's what causes the error.
The other error I was getting was simply that the external HD had stopped spinning - now whenever it says the backup failed because it couldn't find the hard drive I press the on/off button on the back of the drive (I have a My Book 320GB Western Digital external
hard drive), let it spin up, and then it runs fine.
I hope this helps someone else.
Windows Recovery - Totally Fix All Errors including Cannot backup - Vista Ultimate, Dell XPS 420, external 320GB WD drive (eSATA) - errors 0x81000006 and 0x81000014
- Click on the Start button on the Taskbar.
- Type "System Restore" (without quotes) in the Search box and hit Enter or,
- Click on System Restore (when you see System Restore pop up in the list of search results).
- Make sure the "Recommended restore" radio button is checked on the restore utility window.
- Click on Next and follow the instructions given.
Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.
Once completed, click Next and follow the instructions given.
Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.
Another Safe way to Fix the Problem: Cannot backup - Vista Ultimate, Dell XPS 420, external 320GB WD drive (eSATA) - errors 0x81000006 and 0x81000014:
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1. Click the button to download SmartPCFixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
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3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.
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