Wednesday, July 6, 2016

[Solution] Backing up music and video thru Backup and Restore Center

Backing up music and video thru Backup and Restore Center

Vista Home Premium Backup and Restore Center claims that music and video files can be backed-up to CD or DVD.
The folder structures are created; however, the folders are empty.
I've disabled McAfee and tried it with the same result.
Can music (wma and
mp3) and videos be backed-up thru Backup and Restore Center? Thanks.

Anwsers to the Problem Backing up music and video thru Backup and Restore Center

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Hi ChicagoExPat,
Make sure the discs are writeable, which means that you can add, delete, or change the content.
If you decide to use this method and have a lot of files to back up, be sure you have enough discs to finish the job.
The Back Up Files wizard tells
you how much space you need each time you perform a backup and recommends the type of media to use.
For more information, you may refer the following links:
http://windows.microsoft.com/en-us/windows-vista/Back-up-and-restore-frequently-asked-questions
http://windows.microsoft.com/en-us/windows-vista/Methods-for-backing-up-your-files
Hope this information is helpful.
Praseetha K
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum
and let us know what you think.

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.

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