Wednesday, July 6, 2016

How Can You Fix - annot sync or delete original email account set up on 820 phone as forgot password?

annot sync or delete original email account set up on 820 phone as forgot password

Having a problem deleting the microsoft account I set up on a new windows phone.When I do try to synchchronise a message comes up "attention required" I may have the wrong password but on trying to reset password it comes up account not recognised.Any
fix?

Solutions to the Problem annot sync or delete original email account set up on 820 phone as forgot password

Download Error Fixer (Free)

Hi LeoMc Carthy,
 
Thank you for posting on the forum.
 
According to your post, you cannot sync or delete the primary Microsoft Account on your Nokia Lumia 820.
 
The primary Microsoft Account cannot be deleted from the phone.
If you wish to remove this account, you will need to perform a hard reset.
You can find more information about changing the primary Microsoft Account on your phone here:
http://www.windowsphone.com/en-in/how-to/wp8/start/change-a-microsoft-account-faq
 
Please see if you can sign in here with your Microsoft Account and password:
http://account.live.com
 
If you are not able to sign in, please try resetting your password here:
https://account.live.com/ResetPassword.aspx
 
If you are having further issues signing in to your Microsoft Account, you can contact the Microsoft Account chat support here:
https://support.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=msa&pesid=10123&locale=en-ie&wf=0&ccsid=635088579577783182&wa=wsignin1.0
 
Hope this helps.
 
Kind Regards,
Sheena M.

This particular error can easily be resolved with a few simple steps. However, if you are not confident in your ability to use the methods below or they do not fully remove the issue on your computer, you may want to seek the assistance of a qualified repair technician who is well versed in fixing annot sync or delete original email account set up on 820 phone as forgot password.

  1. Back-up the Registry of your operating system.
  2. Find the Registry Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
  3. Note: this Registry Key should already exist, if it does not exist, create it.
  4. Create a brand new DWORD Value that is named AllowOsUpdate
  5. Set the Value to 0x00000001.
  6. Close and reopen your Control Panel.
  7. Restart the Microsoft Windows.

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