After virus, can't connect to internet
My home computer running Windows XP was infected with a fake "System Alert" virus which took over the desktop and hide all of my files.
I have been able to reboot in safe mode, run Malwarebytes and Microsoft Security Essentials to capture and delete some
of the virus.
I have also been able to unhide most of my files and desktop programs.
(I've also tried to do a System Restore, but this does not seem to be working.) However, I still cannot connect to the INternet through Internet Explorer.
I have reset IE,
but I still cannot connect.
It looks like IE begins to open the URL but then is blocked somehow by the virus, which redirects to the "Diagnose Problem" default.
The cables are connected and the Internet is working.
What other options are there for going around
this block and/or reinstalling IE.
Keys to the Problem After virus, can't connect to internet
The error you received seems to indicate that a reset of Winsock is necessary. You might try running the FixIt program contained in this article or follow the manual steps:
"How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista"
< http://support.microsoft.com/kb/811259 >
Windows Recovery - Totally Fix All Errors including After virus, can't connect to internet
- Click on the Start button on the Taskbar.
- Type "System Restore" (without quotes) in the Search box and hit Enter or,
- Click on System Restore (when you see System Restore pop up in the list of search results).
- Make sure the "Recommended restore" radio button is checked on the restore utility window.
- Click on Next and follow the instructions given.
Note: There is the option on the restore utility to select "Choose a different restore point". Unless you have a specific reason to select a different date and time than what Windows recommends, just select the recommended option stated in the steps above. If you choose to select another one, follow these steps:Click on that desired date and time, and Windows 7 will perform a scan for any affected programs in that restore point.
Once completed, click Next and follow the instructions given.
Once you have selected the restore point, your system will start the restoring process, after which you will have to restart the system.
Recommended Method to Fix the Problem: After virus, can't connect to internet:
How to Fix After virus, can't connect to internet with SmartPCFixer?
1. Download SmartPCFixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the scan result.
2. After the scan is done, you can see the errors and problems which need to be fixed.
3. The Fixing part is done, the speed of your computer will be much higher than before and the errors have been fixed.
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