After installing updates, keyboard and mouse stopped working
Original Title: human interface problem
Since windows update my pc cant use either usb keyboard or mouse, in device manager I get a error symbol on the human interface part.
I've tried running driver updates
Solutions to the Problem After installing updates, keyboard and mouse stopped working
Thank you for choosing Microsoft Community!
I understand that, after installing updates, keyboard and mouse stopped working.
I can imagine the inconvenience you have experienced.
Don’t worry; we will certainly help you.
I would appreciate if you could answer the following questions:
What is the make and model of the keyboard and mouse?
What is the exact/complete error message you receive?
Let’s follow these methods and check if it fixes the issue.
Method 1: Remove and reinsert the keyboard and mouse and check.
Method 2: I suggest you to run this fixit and check if it fixes the issue.
Hardware devices are not working or are not detected in Windows
Diagnose and fix Windows USB problems automatically
Method 3: I would suggest you to refer this article.
Mouse, touchpad, and keyboard problems in Windows
Method 4: Perform system restore and check.
How to restore Windows XP to a previous state
System Restore disclaimer: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.
Method 5: Try to install updates in clean boot mode.
Clean boot will help us identify if any third party applications or startup items are causing the issue.
To do this, follow steps from this link:
NOTE: After checking the functionality in clean boot, follow the suggestions under
steps to configure Windows to use a Normal startup state.
Hope this will be helpful.
If you still have further queries, please reply us and we will be happy to help you.
To check for Windows updates
- Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
- In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
- If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Recommended Method to Fix the Problem: After installing updates, keyboard and mouse stopped working:
How to Fix After installing updates, keyboard and mouse stopped working with SmartPCFixer?
1. You can Download Error Fixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.
2. After the scan is finished, you can see the errors and problems which need to be repaired.
3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.
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